What We Do
We will gather information on your existing supply to present to suppliers, including half hourly data squares and any non-half hourly meter information;
Full analysis of existing supply contract to pinpoint any anomalies or areas of concern.
Provide Notice of Termination for your existing contract to ensure freedom of choice.
Nearing your renewal window we will be in touch up to 6 months before your contract expires.
Obtain prices tailored to your business needs from our range of selected suppliers.
Present prices to you with like for like comparisons against your current supplier or offers received elsewhere with no obligation to proceed.
Ensure that you are presented with the right contract, with the right supplier and at the right price.
Continue to review the market and our ‘best’ quotes up to your decision being made.
As standard we provide Fully Fixed and Inclusive contracts.
We will analyse your first invoice to ensure all is as expected.
And every 3-months thereafter.
Throughout the duration of your supply contract, we will support with;
The amendment of any supply or account details regarding, site, billing, payment, metering, or any other matters relating to the site’s supply or account.
Any queries or issues raised, whether contracting through SBS or not, helping to push suppliers to resolution.
We have a complaints procedure as part of the Energy Ombudsman.
We will provide you with contract documents and all other relevant documents on the agreed offer. These can be signed via e-mail, post or electronically.
We ensure your preferred payment terms are implemented with your supplier, including help in getting any VAT reduction that is due i.e. for charities.
We will correspond with your current and future supplier in the matter of release and registration of your meter.
Our access to the national database ensures your switch of supplier is successful, and we will resolve any objections to the switch.
We will be in touch on the day your contract goes live to remind you to take a meter read. This will avoid any excess charges.
This will be logged with your old and new supplier.
See what our customers say about us
The service saves valuable time. I receive at least 10-20 calls a day from energy suppliers. With Saffron Business Solutions, I don’t have to worry about these calls any more or spend time on the internet trying to find the best business deals. With Saffron Business Solutions, they sort my energy supplier for me and get me the best deals. I choose which one I like and all the work is done. They are there to support me with the deals and change over and renew, when the time comes. I can’t thank them enough.Customer since February 2013
"I have used Saffron Business Solutions to source a new energy contract and broadband supply. I have found the process very straightforward and the options on offer were competitive. Using Saffron Business Solutions has saved me a lot of time and hassle as they put everything in place to move to the new suppliers. I would use Saffron Business Solutions again in the future."Customer since February 2019
I have been using Saffron Business Solutions for my business electricity and analysis on a range of related issues for all retail sites in our group, since 2011. I would recommend their excellent level of service to any business owner. I have always felt they have my best interests at heart and they have at all times been professional, proactive and transparent. I saved a great deal of money by contracting my electricity supply through SBS and I have recently undertaken our fourth renewal with them because, their excellent service aside, I have not been able to beat the price they offered on renewal.Customer since October 2011
Extremely happy with the level of service provided by Saffron Business Solutions. They gave us an honest and clear indication on comparisons, with no hidden charges, and understood our needs. They illustrated good relationships with their approved suppliers, which led to a prompt transfer in supplier and ongoing after-care.Customer since July 2018
I can’t thank you enough for all that you've done. I have dealt with companies in the past where they don't prioritise my needs and have focused instead on their own need to take customers on. These companies provide no back-up once you join. But with SBS, everything was such a simple process.Customer since November 2017
I have been with Saffron Business Solutions since 2015, and the service and customer care has been second to none.
They always put the customer first and I continue to trust them to source the best price for my energy supply. I recommend SBS to any business owner in need of help with their costs, so they can focus on running their business as SBS has done for me.Customer since January 2015