- Telephone & Broadband
Since 2021 we have achieved the following:
0 Million kwh
Delivering value through...
Honest & impartial analysis
A tailored solution
See what our customers say about us
The service saves valuable time. I receive at least 10-20 calls a day from energy suppliers. With Saffron Business Solutions, I don’t have to worry about these calls any more or spend time on the internet trying to find the best business deals. With Saffron Business Solutions, they sort my energy supplier for me and get me the best deals. I choose which one I like and all the work is done. They are there to support me with the deals and change over and renew, when the time comes. I can’t thank them enough.Customer since February 2013
"I have used Saffron Business Solutions to source a new energy contract and broadband supply. I have found the process very straightforward and the options on offer were competitive. Using Saffron Business Solutions has saved me a lot of time and hassle as they put everything in place to move to the new suppliers. I would use Saffron Business Solutions again in the future."Customer since February 2019
I have been using Saffron Business Solutions for my business electricity and analysis on a range of related issues for all retail sites in our group, since 2011. I would recommend their excellent level of service to any business owner. I have always felt they have my best interests at heart and they have at all times been professional, proactive and transparent. I saved a great deal of money by contracting my electricity supply through SBS and I have recently undertaken our fourth renewal with them because, their excellent service aside, I have not been able to beat the price they offered on renewal.Customer since October 2011
Extremely happy with the level of service provided by Saffron Business Solutions. They gave us an honest and clear indication on comparisons, with no hidden charges, and understood our needs. They illustrated good relationships with their approved suppliers, which led to a prompt transfer in supplier and ongoing after-care.Customer since July 2018
I can’t thank you enough for all that you've done. I have dealt with companies in the past where they don't prioritise my needs and have focused instead on their own need to take customers on. These companies provide no back-up once you join. But with SBS, everything was such a simple process.Customer since November 2017
I have been with Saffron Business Solutions since 2015, and the service and customer care has been second to none.
They always put the customer first and I continue to trust them to source the best price for my energy supply. I recommend SBS to any business owner in need of help with their costs, so they can focus on running their business as SBS has done for me.Customer since January 2015
Frequently Asked Questions
We receive a fee from the supplier/service provider upon commencement of your contract. Our commission is built into the unit rate agreed on your contract, meaning you will never be invoiced by us directly. This does not change at any point during your contract, meaning you know what you pay upfront.
Our commission level is the same across all suppliers/providers allowing us to be completely neutral about which supplier wins the business. Our priority is to source the best supplier for you by achieving competitive prices and adding value to your business.
While other companies may look across the whole of the market, we work with a select few providers that we trust and have built strong working relationships with over the years. This means we can deal with each provider quickly and clearly, allowing us to resolve your query as soon as possible.
We communicate with designated contact points at each of our selected providers saving you valuable time and allowing you to focus on other business matters.
It is of course open to you to deal with a provider directly, however, we believe that our service saves you valuable time. Rather than dealing with queries through a generic customer service team, we can speak with our designated contact points.
Once an agreed contract has gone live, the invoices you receive for that service will come from the provider you have chosen. These will be at the frequency you have agreed (monthly or quarterly). You will pay the supplier directly, by BACS or Direct Debit. All of this will be discussed with you.
SBS will not invoice you directly. We can obtain copies of the supplier invoices if you wish and check them for accuracy. We will stay in touch on a regular basis to ensure that you are happy with the service being provided.
We will be in touch up to 6 months before your contract expires to discuss all options for new contracts, including renewal opportunities with your current supplier and a range of offers from our other suppliers.
We will never let you simply ‘roll’ and will manage the entire termination process on your behalf. When signing with us, we will ask you to provide a signed Letter of Authority (LOA), which allows us to not only speak to the provider on your behalf on any aspect of the contract, but also to give renewal notice for you. We do this as soon as the contract is live, to ensure the deadline is not missed, and you are not under any time pressure.
Our LOA does NOT allow us to sign and agree contracts on your behalf, so you are always in control and the final decision-maker.