Who are we?
We are a solutions provider and we aim to give our customers the best price and the best service in the industry.
We have spoken to 1000’s of Booker customers and what they have told us over and over again is that they want:
- Best price on gas and electricity supply contracts;
- Ease of contracting and switching suppliers;
- ‘Low hassle’ / ‘no hassle’ with billing;
- Better credit terms; and
- To work with people they can trust.
From day 1 we have delivered all of the above, and more, to Booker Customers
Best Services >
We give best service, which is demonstrated through our customer feedback.
Best Advice & Support >
- We never leave a customer during the life of their supply contract. If a customer has any problems with their supply, whether it is billing, meter problems or general queries we are always here to sort it out, fix problems and deal with suppliers or any other issues if and as they arise.
- We are always ready to take a customer call. We actively encourage customers to call if they have any queries or concerns or need some general energy advice.
- Billing issues are often a problem for customers. We have vast experience in sorting out billing issues, checking customer bills for accuracy and making sure meter readings and charges are correct.
- We can calculate the cost of a customer’s next bill. Once we receive accurate meter readings from a customer we can calculate the value of the next bill before the supplier has sent it out; the customer then has confidence that the bill is either correct, or wrong in which case they can challenge the supplier or call us for help.
Best Advice & Support
Not the time to renew or change contracts? We can still help.
Often when we first speak to a customer it is not the right time to take on a new supply contract but they ARE having problems with their current supplier:
- Supplier mistakes & incorrect billing;
- Debt issues arising from supplier mistakes;
- Contract renewal traps and extortionate charges and rates;
- Out of contract charges;
- Change of business or tenancy issues.
As a valued customer, we are here to help you at any time; you don’t need to be in contract with us. We provide a service for all customers and we are always here.
Contact us >